RETURN & REFUND POLICY

At Lamro Arms Co., we value your satisfaction and strive to ensure that every purchase meets your expectations. Please read our policy carefully before completing your order.

All Sales Final

  • All sales are considered final once processed.

  • Refunds, returns, or exchanges are granted solely at the discretion of Lamro Arms Co. on a case-by-case basis.


Eligibility for Returns & Refunds

  • Refunds are only applicable if the item is received defective, damaged in transit, or incorrect due to our error.

  • Any request for return or refund must be submitted within 7 days of delivery.

  • Items must be unused, in their original packaging, and accompanied by proof of purchase.


Non-Returnable Items

  • Ammunition, firearms, and serialized items (such as receivers or lowers) cannot be returned once transferred, except where required by law.

  • Special-order or custom products are non-refundable.


Refund Process

  • In the rare event that a refund is approved, it will be issued back to the original payment method used at checkout.

  • Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider.


Shipping & Handling

  • Shipping costs are non-refundable.

  • Customers are responsible for return shipping expenses unless the return is due to a mistake or defect on our part.


Exchanges

  • Exchanges may be granted in limited circumstances, subject to product availability and approval by Lamro Arms Co.


How to Request a Return or Refund

  • To initiate a return or refund request, please contact our support team at [insert contact email/phone] with your order number, proof of purchase, and details of the issue.

  • Unauthorized returns will not be accepted.


Legal Compliance

  • All returns, refunds, and exchanges will be handled in full compliance with federal, state, and local firearm regulations.